Privacy Policy/ terms and condition

Privacy Policy

Effective Date:  11/2024

At Aluna Meta, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, purchase products, book services, or engage with our content.

By using this website, you agree to the practices described in this policy.

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1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• place an order

• fill out a contact form

• subscribe to our email list

• book a service

• request information

• communicate with us directly

This information may include:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment details through secure third-party processors

We may also collect non-personal information automatically, such as:

• IP address

• Browser type

• Device type

• Pages viewed

• Time spent on our website

• General website usage data

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2. How We Use Your Information

We may use your information to:

• process and fulfill orders

• deliver digital products and physical products

• schedule and provide services

• send order confirmations and customer support messages

• respond to inquiries

• improve our website, products, and offerings

• send promotions, updates, or newsletters if you subscribe

• maintain the safety and functionality of our website

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3. Payment Processing

Payments made through our website are processed by secure third-party payment providers. We do not store your full payment card information on our servers.

Please review the privacy policies of any payment platform you use through our website for more information on how your payment data is handled.

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4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use the site.

Cookies may be used to:

• remember preferences

• support website functionality

• analyze traffic and visitor behavior

• improve performance and user experience

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used.

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5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third parties that help us operate our business, such as:

• website hosting providers

• payment processors

• shipping services

• email marketing platforms

• scheduling or booking tools

These third parties only receive the information needed to perform their services and are expected to protect your information.

We may also disclose information if required to do so by law or if necessary to protect our rights, property, or safety.

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6. Email Communications

If you sign up for our mailing list, make a purchase, or contact us, you may receive emails related to:

• your order or service

• updates about your purchase

• promotions or special offers

• Aluna Meta news, content, or announcements

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

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7. Third-Party Links

Our website may contain links to third-party websites, platforms, or social media pages. Once you leave our site, we are not responsible for the privacy practices or content of those third-party sites.

We encourage you to review their privacy policies separately.

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8. Spiritual Services and Content Disclaimer

Aluna Meta may provide spiritual guidance, intuitive insight, metaphysical products, educational content, and personal development services.

These offerings are intended for informational, inspirational, and personal growth purposes only. They are not a substitute for licensed medical, legal, financial, or mental health advice.

By using this website and our services, you acknowledge that personal decisions remain your own responsibility.

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9. Data Security

We take reasonable steps to protect your personal information through appropriate administrative, technical, and physical safeguards.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

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10. Your Rights

Depending on your location, you may have the right to:

• request access to your personal information

• request corrections to inaccurate information

• request deletion of your personal data

• opt out of certain communications

To make a privacy-related request, please contact us using the information below.

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11. Children’s Privacy

This website and our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

If we learn that personal information from a child has been submitted to us, we will take reasonable steps to delete that information.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

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13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Aluna Meta

Website: www.alunameta.com

Email: brandy@alunameta.com

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Optional Website Intro Text Above the Policy

You can place this short intro at the top of the page before the policy begins:

Your privacy is important to us. At Aluna Meta, we are committed to protecting your personal information and being transparent about how it is used. Please read this Privacy Policy carefully to understand how your information is collected, used, and safeguarded